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Bought a lightly used japanese luxury sedan from an Infiniti dealer. One guy I worked with was nice but didn't make any effort to make a deal. A month later, another guy was able to make a deal and as the car was being prepped, salesguy 1 comes up to us and says "hey I was the one who was working with you I should get the credit" or something like that. It's just so unprofessional and not something you'd ever expect from a luxury car dealership. That and some other things really turned me off from the Infiniti brand as a whole. Second class cars, second class facilities, and second class employees. There's a reason they're viewed as a "poor man's BMW."
Another time, the service guy I was working with at a Lexus dealer started making snide remarks about me buying the car used from another dealership. It's extremely unprofessional, fact is that they were being crooks charging arm and leg for their CPO car. I got the same ride with fewer miles for $3,500 less than what you were quoting and I let him know that. It's a 20K mile Lexus so who the hell cares about CPO, it's going to be reliable so paying that extra $3,500 is stupid. At the end of the day it's a Lexus and I deserve the same quality of service no matter which dealership I visit.
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