Quote:
Originally Posted by Samurai of 2day
Took this beautiful machine in for a routine oil change after riding it from MD to NY. Rode it to the service center, dropped it off and grabbed breakfast for wah was supposed to be a 2-3 hour wait before expecting to ride it back to my APT.
After about an hour, got a call from the service center saying they found foreign debris in the oil filter and the bike is not rideable until further notice / diagnosis. Expected wait time is 2 weeks.
Called them after waiting 3 weeks. They suspect severe engine damage and recommend engine rebuild or swap out, but diagnosis is incomplete (after 3 weeks  )
Called them back another 2 weeks later to hear the same recommendation to buy a new engine, rebuilding the organic engine is not cost effective.
After waiting almost 2 months to ride my bike after what was supposed to be a simple oil change, I was never able to enjoy this work of art, ever again. May she R.I.P. 
The next week, placed an order of a brand new S1KRR. Due to Covid and back orders, had to wait 10 weeks until I had the keys in hand. Very frustrating riding season back in 2021. |
Did Ducati make you whole or say you were responsible for the failure?