Quote:
Originally Posted by Hadden14
Honestly, if you otherwise had a good experience at the dealership, it may be worth contacting BMW USA. Let them know that your purchase was soured by her actions and that you would hesitate to buy another car from that location and will not recommend it to other potential buyers. You could even give a shoutout to the SA who made you feel better about the whole thing.
I know Mercedes takes such reports very seriously.
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Honestly... The next day has come, and I don't think I will. As was said here, maybe she has something going on in her life, and while, yes, it was completely unprofessional, she has been in the business for many years (if we trust her words, and I don't see why we shouldn't). Worst case scenario, she'll get reviews from other customers, and that'll be it for her, but I hope it was just a momentary lapse.