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In the South, they are packed. Like they have "police directing traffic because the triple lane drive thru still has a line of 50 more cars in the roadway" kind of packed. You'd think there was a concert happening with the amount of traffic that's tied to a CFA at lunch. It doesn't matter what time of day it is (other than Sunday), it is ALWAYS packed. I don't know anyone that would perceive it to be a healthy alternate, though. Fast food is still going to do fast food things. OG Chick-Fil-A is here in Atlanta still with some Dwarf Houses. It's a culture thing and commonly referred to as "The Lord's Chicken."
I rarely do fast food, but if I'm traveling and need something real quick, 9 out of 10 times I'm grabbing a Spicy Chicken Sandwich from CFA. Their customer service is ridiculous for a fast food chain. Last time I was in one a couple months back, a guy was standing next to the counter for maybe 5 minutes. Worker walked up asking if he needed anything; when he said he was just waiting for his milkshake, she was apologetic for the wait, upsized his milkshake, and gave him a $20 gift card for his "wait."
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