[S1nner]

I had my garage floor coated a few years ago. The salesman did a good job selling, etc., but I explicitly asked him about IL winters and the floor holding up, and I was assured that it'd be okay.

Now, the floor is cracking, peeling, and swallowing in multiple spots. It has already been repaired once for cracks. This is my second claim against their "lifetime" warranty.

I received a call from their rep today. She stated that I needed a moisture barrier installed for $1800. They will remove the existing coating, install a barrier, and re-coat the floor.

The initial proposal had an "Acceptable Concrete Moisture Reading," which was within an acceptable range.

To me, $1800 for a moisture barrier sounds like a bs, and this is how the company is trying to recoup labor/job costs and stand for its "lifetime" warranty. Instead, it was a shitty prep job. Also, how did they determine it's failing because of moisture? Can moisture fluctuate that much?


What do you guys think?