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I've got State Farm insurance for my vehicles. Currently a 2024 Honda Ridgeline and a 2024 BMW M8 Competition Coupe.
Last November when I added the M8 to my policy then in January added the Ridgeline I got the feeling premiums were being pulled out of the air.
And the heretofore good service had gone south. I talked to my agent and he told me State Farm had switched to a new system (software system) and well, it's always the software...
Being quite put off by all this I solicited insurance quotes from AAA, Gieco, Hagerty, Grundy, Progressive.
At least one of the above companies (Hagerty?) had my BMW M8 listed as a car it would insure while my Honda Ridgeline wasn't listed. I preferred to have both vehicles insured with the same company.
I received quotes from all companies I contacted. In some cases the quote was a bit less expensive than I was paying but the quote didn't include any coverage details.
Guess the intent was to have me contact an agent and then get the hard sell.
I had financed part of the M8's purchase ($20K) and was planning on after 3 payments paying the balance off -- which I just did a few days ago -- then after having the car titled in my name seriously shopping for insurance so I was reluctant to switch insurance companies until then.
Oh and I bought the Ridgeline and while I paid cash for it I had to wait for the manufacturer's title then the AR state issued replacement title which showed I owned the vehicle with no lien.
So I suspended my insurance shopping.
But since then State Farm has resolved the goofiness that was blamed on the software change -- goofiness like *forcing* Drive Safe & Save (which I absolutely do not want) upon me.
And I received a nearly $300 refund for a premium over payment. Again some goofy software that I guess can't count...
Long story short is I'm still with State Farm. I've been with State Farm since August 2020 and until this I guess software change has always offered competitive pricing and good service. The recent upset appears to have been resolved.
I'll wait to see what the next (6 month) premium is and whether it is time to consider changing insurance companies.
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