Quote:
Originally Posted by Reddy22
Nothing will beat a Sewell BMW
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This is 100% true! I lived 10 minutes from Sewell BMW of Grapevine in Texas for 10 years. It was by far the BEST dealership in terms of customer service—every single department was top notch.
I recently moved back to New England and our dealership here is mediocre at best—yet they are listed on this top 32 list as a winner too! WTF?!? How are they measuring this because I can definitively say it is flawed if this other dealer is included in the same list as Sewell.
It’s funny too as this other dealership _thinks_ they are so good and brags about being one of the best. They are amateurs. I constantly say to myself that they have no idea what good customer service is like and need to send people down to Sewell in Grapevine to experience truly 1st class service.
I fear I’ll never again experience the service we had in Texas. I guess I was spoiled and thought all BMW dealerships were going to be like that. Boy, I was mistaken.