|
uh did your friend get the estimate sheet that itemizes exactly what's to be repaired and the parts/labor costs?
if they are overcharging labor, it'll show. if they are fixing parts that aren't even damaged, of course that will show as well.
i think body shops follow some standardized rules in estimating damages on a car, with the only real difference between shops being parts/labor costs. So if this shop is screwing your friend, it should show on the estimate printout.
It might be that more than just the bumper was damaged. Perhaps the rear quarter panel and the door? They guy probably wants everything replaced instead of fixed. 400 for a door, another 400 for the bumper? + body work on the quarter panel + painting and labor? ugh I shiver at the thought.
|